BellSouth E911 User Manual

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Summary of Contents

Page 1 - Wireless E911 Guide

Customer GuideCG-EWCG-001Issue 3, January 6, 2004Wireless E911 Guide

Page 2 - Copyright

Wireless E911 Guide CG-EWCG-001Introduction / Revision History Issue 3, January 6, 2004Page 10

Page 3 - Contents

Wireless E911 Guide CG-EWCG-001BellSouth Wireless E9–1–1/SS7 InterconnectionGuideIssue 3, January 6, 2004- continued -OrreqParametersISUP Parameters V

Page 4

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 BellSouth Wireless E9–1–1/SS7 InterconnectionGuideIn this mode the initial position of the mob

Page 5

Wireless E911 Guide CG-EWCG-001BellSouth Wireless E9–1–1/SS7 InterconnectionGuideIssue 3, January 6, 2004A.9.1 Call Scenario 1: ESRK DeliveryCall Scen

Page 6

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 BellSouth Wireless E9–1–1/SS7 InterconnectionGuideBellSouth’s equivalent of NENA 05-501 Table

Page 7 - Version Information

Wireless E911 Guide CG-EWCG-001BellSouth Wireless E9–1–1/SS7 InterconnectionGuideIssue 3, January 6, 2004- continued -ISUPParameterOptionOLIWirelessCp

Page 8

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 BellSouth Wireless E9–1–1/SS7 InterconnectionGuidenot modify it, it simply passes whatever val

Page 9

Wireless E911 Guide CG-EWCG-001BellSouth Wireless E9–1–1/SS7 InterconnectionGuideIssue 3, January 6, 2004A.11.5 What if I don’t have SS7 signaling &qu

Page 10

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 BellSouth Wireless E9–1–1/SS7 InterconnectionGuideKEYWORDSWireless CarrierBST Wireless E911Pag

Page 11 - 1. Overview of E911

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 Overview of E9111. Overview of E9111.1 Definition of E911"911" has been designated i

Page 12 - 1.2 PSAP Display

Wireless E911 Guide CG-EWCG-001Overview of E911 Issue 3, January 6, 2004wireless carrier providing a real-time update to the ALI databases during 9-1-

Page 13

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 Overview of E9111.3 Databases Required to Support E911Three (3) data files (or databases) are

Page 14

Wireless E911 Guide CG-EWCG-001Overview of E911 Issue 3, January 6, 2004telephone number which has been assigned by the carrier, the carrier name, and

Page 15 - 1.7 Glossary of Terms

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 Overview of E9111.7 Glossary of TermsTable B Glossary of TermsTermDefinitionACACAccess Carrier

Page 16

Wireless E911 Guide CG-EWCG-001Overview of E911 Issue 3, January 6, 2004Table B Glossary of Terms (continued)Term DefinitionE911 Tandem CentralOffice

Page 17

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 Overview of E911Table B Glossary of Terms (continued)Term DefinitionPseudo-ANI (pANI) The tele

Page 18

Wireless E911 Guide CG-EWCG-001Overview of E911 Issue 3, January 6, 20041.8 Database Escalation ProceduresThe following procedures have been establish

Page 19 - 2.1 Overview

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 Coordination of Wireless Interconnection2. Coordination of Wireless Interconnection2.1 Overvie

Page 20

Wireless E911 Guide CG-EWCG-001Copyright Issue 3, January 6, 2004CopyrightApril, 2002 - January 6, 2004© BellSouthPage ii

Page 21

Wireless E911 Guide CG-EWCG-001Coordination of Wireless Interconnection Issue 3, January 6, 2004of the appropriate E911 tandem, 911 call routing, defa

Page 22

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 Coordination of Wireless Interconnection• If the Wireless Carrier is connecting to a DMS100 E9

Page 23

Wireless E911 Guide CG-EWCG-001Coordination of Wireless Interconnection Issue 3, January 6, 20042.5.2 Initial Establishment of Mobile Position Center

Page 24 - Page 14 - Blank

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 Coordination of Wireless Interconnection2.5.5 FormsBirmingham DATACenter: (serving LA, MS, AL,

Page 25 - 3.1 Overview

Wireless E911 Guide CG-EWCG-001Issue 3, January 6, 2004Page 14 - Blank

Page 26

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 Network Specifications and Ordering3. Network Specifications and Ordering3.1 OverviewThis sect

Page 27 - 3.4 Wireless Phase 2

Wireless E911 Guide CG-EWCG-001Network Specifications and Ordering Issue 3, January 6, 20043.2.2 Specification & Ordering Process: Option 2: Third

Page 28 - 3.5 Interface Testing

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 Network Specifications and Ordering3.3.2 Data Connections Required For Wireless Carrier Owned

Page 29 - 4.2 ESN Assignments

Wireless E911 Guide CG-EWCG-001Network Specifications and Ordering Issue 3, January 6, 2004II testing and implementation. BellSouth requires that Wire

Page 30

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 MSAG Maintenance and ESN Assignment4. MSAG Maintenance and ESN Assignment4.1 OverviewThis sect

Page 31

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 Table of ContentsContentsSubject PageIntroduction / Revision History . . . . . . . . ...

Page 32 - Page 22 - Blank

Wireless E911 Guide CG-EWCG-001MSAG Maintenance and ESN Assignment Issue 3, January 6, 2004For areas with existing E911 service, existing ESN numbers

Page 33 - 5. TN Database Updates

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 MSAG Maintenance and ESN AssignmentSome solutions will dynamically provide the cell site locat

Page 34 - STEP ACTION

Wireless E911 Guide CG-EWCG-001Issue 3, January 6, 2004Page 22 - Blank

Page 35

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 TN Database Updates5. TN Database Updates5.1 OverviewThe E911 Telephone Number (TN) database c

Page 36

Wireless E911 Guide CG-EWCG-001TN Database Updates Issue 3, January 6, 2004basis as changes occur. Wireless Carriers will send daily updates to the E9

Page 37

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 TN Database UpdatesSTEP ACTION5 Coordinate MSAG updates for thecell sites (or PSAPs) submitted

Page 38

Wireless E911 Guide CG-EWCG-001TN Database Updates Issue 3, January 6, 2004STEP ACTION11 Three(3) weeks prior to testingor implementing a new NXX,the

Page 39 - 5.5 NXX Table Update Form

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 TN Database UpdatesPseudo-ANI records that are not geographically correct for the E911 selecti

Page 40 - 5.6 MSAG Formatting

Wireless E911 Guide CG-EWCG-001TN Database Updates Issue 3, January 6, 2004Table C Instructions for NXX Table Update Form (continued)Instructions for

Page 41

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 TN Database Updates5.5 NXX Table Update FormFigure 1 NXX Table Update FormPage 29

Page 42

Wireless E911 Guide CG-EWCG-001Table of Contents Issue 3, January 6, 20043.5 Interface Testing ... 184. MSA

Page 43 - 5.9 Updating the TN Database

Wireless E911 Guide CG-EWCG-001TN Database Updates Issue 3, January 6, 20045.6 MSAG FormattingThere are basic guidelines for the format of the address

Page 44

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 TN Database Updates5.7 Standard Street Suffix (Thoroughfare) Designations / DirectionalsThe fo

Page 45

Wireless E911 Guide CG-EWCG-001TN Database Updates Issue 3, January 6, 2004Table D BellSouth Street Suffix (Thoroughfare) Abbreviations (Table) (conti

Page 46

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 TN Database Updatesdata records, the location data field may be used to define the cell site s

Page 47

Wireless E911 Guide CG-EWCG-001TN Database Updates Issue 3, January 6, 20045.10 Service Order Interface File SpecificationsThis section describes Bell

Page 48

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 TN Database UpdatesTable E SOIR File Data Record - BellSouth 512 Character Format for Data Exc

Page 49

Wireless E911 Guide CG-EWCG-001TN Database Updates Issue 3, January 6, 2004Table E SOIR File Data Record - BellSouth 512 Character Format for Data Exc

Page 50

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 TN Database UpdatesTable E SOIR File Data Record - BellSouth 512 Character Format for Data Exc

Page 51 - 5.14 Mechanized File Transfer

Wireless E911 Guide CG-EWCG-001TN Database Updates Issue 3, January 6, 2004Table E SOIR File Data Record - BellSouth 512 Character Format for Data Exc

Page 52

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 TN Database UpdatesTable E SOIR File Data Record - BellSouth 512 Character Format for Data Exc

Page 53 - 6.2 Electronic Error Delivery

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 Table of Contents7.5.1 ALI Record Not Found . . ... 627.5.2

Page 54

Wireless E911 Guide CG-EWCG-001TN Database Updates Issue 3, January 6, 20045.12 SOIR File Header Record Layout5.12.1 Table: SOIR File Header Record -

Page 55

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 TN Database Updates5.14 Mechanized File TransferThe Service Order Interface Record (SOIR) is t

Page 56

Wireless E911 Guide CG-EWCG-001TN Database Updates Issue 3, January 6, 2004If an error is detected, an error confirmation notice will be sent via mech

Page 57

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 TN Errors and Corrective Action6. TN Errors and Corrective Action6.1 OverviewThis section prov

Page 58

Wireless E911 Guide CG-EWCG-001TN Errors and Corrective Action Issue 3, January 6, 2004Table F Confirmation Report Fields and DescriptionsFIELD DESCRI

Page 59

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 TN Errors and Corrective ActionTable F Confirmation Report Fields and Descriptions (continued)

Page 60

Wireless E911 Guide CG-EWCG-001TN Errors and Corrective Action Issue 3, January 6, 2004Table F Confirmation Report Fields and Descriptions (continued)

Page 61

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 TN Errors and Corrective ActionFigure 2 The Statistics Report6.2.3 Distribution of Daily Repor

Page 62

Wireless E911 Guide CG-EWCG-001TN Errors and Corrective Action Issue 3, January 6, 2004to Intrado Connect, (2) click on the transfer key, and (3) clic

Page 63

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 TN Errors and Corrective ActionTable G Error Codes and Error Descriptions (continued)ERROR DES

Page 64

Wireless E911 Guide CG-EWCG-001Table of Contents Issue 3, January 6, 2004A.7.3 Generic Digits Parameter & GDP Type ... 8

Page 65

Wireless E911 Guide CG-EWCG-001TN Errors and Corrective Action Issue 3, January 6, 2004Table G Error Codes and Error Descriptions (continued)ERROR DES

Page 66

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 TN Errors and Corrective ActionTable H Error Codes and Corrective Action (continued)ErrorCode

Page 67

Wireless E911 Guide CG-EWCG-001TN Errors and Corrective Action Issue 3, January 6, 2004Table H Error Codes and Corrective Action (continued)ErrorCode

Page 68 - 6.5 Compiled Error Report

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 TN Errors and Corrective ActionTable H Error Codes and Corrective Action (continued)ErrorCode

Page 69 - 7. PSAP Inquiries

Wireless E911 Guide CG-EWCG-001TN Errors and Corrective Action Issue 3, January 6, 2004Table H Error Codes and Corrective Action (continued)ErrorCode

Page 70 - Figure 3 PSAP Inquiry Form

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 TN Errors and Corrective ActionTable H Error Codes and Corrective Action (continued)ErrorCode

Page 71 - Figure 4 PSAP Inquiry Log

Wireless E911 Guide CG-EWCG-001TN Errors and Corrective Action Issue 3, January 6, 2004Table H Error Codes and Corrective Action (continued)ErrorCode

Page 72 - 7.5 Investigation Procedures

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 TN Errors and Corrective ActionTable H Error Codes and Corrective Action (continued)ErrorCode

Page 73 - 7.6 Blank Forms

Wireless E911 Guide CG-EWCG-001TN Errors and Corrective Action Issue 3, January 6, 2004Table H Error Codes and Corrective Action (continued)ErrorCode

Page 74 - Figure 5 PSAP Inquiry Log

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 PSAP Inquiries7. PSAP Inquiries7.1 OverviewE911 is a critical emergency service. Therefore, an

Page 75 - 8.1 Overview

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 Introduction / Revision HistoryIntroduction / Revision HistoryPurposeThis document addresses W

Page 76 - 8.5 NRF Investigation

Wireless E911 Guide CG-EWCG-001PSAP Inquiries Issue 3, January 6, 20047.2 PSAP Inquiry FormFigure 3 PSAP Inquiry FormPage 60

Page 77

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 PSAP Inquiries7.3 PSAP Inquiry LogThe following is an example of a PSAP Inquiry Log and instru

Page 78 - Page 68 - Blank

Wireless E911 Guide CG-EWCG-001PSAP Inquiries Issue 3, January 6, 2004- continued -6. Date Returned Enter the date the Inquiry was returned to the ori

Page 79

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 PSAP Inquiries7.5.4 ESNInvestigate as necessary with the E911 Customer to determine the correc

Page 80 - 9.4 Instructions

Wireless E911 Guide CG-EWCG-001PSAP Inquiries Issue 3, January 6, 20047.6.1 PSAP Inquiry LogFigure 5 PSAP Inquiry LogPage 64

Page 81 - Figure 6 Input Form

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 No Record Found (NRF) Processing8. No Record Found (NRF) Processing8.1 OverviewA No Record Fou

Page 82 - Page 72 - Blank

Wireless E911 Guide CG-EWCG-001No Record Found (NRF) Processing Issue 3, January 6, 2004- continued -Tuesday’s NRFs NRF report distributed on Wednesda

Page 83 - 10. Reconciliation

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 No Record Found (NRF) Processing• If the TN should be in the database, a SOIR should be submit

Page 84 - Page 74 - Blank

Wireless E911 Guide CG-EWCG-001Issue 3, January 6, 2004Page 68 - Blank

Page 85 - A.2 Executive Summary

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 NENA Company Registration Process9. NENA Company Registration Process9.1 NENA Cmpany ID Regist

Page 86

Wireless E911 Guide CG-EWCG-001Introduction / Revision History Issue 3, January 6, 2004Table A Revision HistoryChapter ActionRequest#Date / Issue Desc

Page 87

Wireless E911 Guide CG-EWCG-001NENA Company Registration Process Issue 3, January 6, 20049.3 Use of the ServiceFor your convenience, NENA has created

Page 88

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 NENA Company Registration ProcessFigure 6 Input FormPage 71

Page 89 - A.4 Reason for Revision

Wireless E911 Guide CG-EWCG-001Issue 3, January 6, 2004Page 72 - Blank

Page 90

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 Reconciliation10. Reconciliation10.1 OverviewWireless Carriers or their agents are granted an

Page 91

Wireless E911 Guide CG-EWCG-001Issue 3, January 6, 2004Page 74 - Blank

Page 92

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 BellSouth Wireless E9–1–1/SS7 InterconnectionGuideA. BellSouth Wireless E9–1–1/SS7 Interconnec

Page 93

Wireless E911 Guide CG-EWCG-001BellSouth Wireless E9–1–1/SS7 InterconnectionGuideIssue 3, January 6, 2004NENA (National Emergency Number Association)

Page 94

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 BellSouth Wireless E9–1–1/SS7 InterconnectionGuideA1, A2, A3, B1, B2, and B3 are supported usi

Page 95

Wireless E911 Guide CG-EWCG-001BellSouth Wireless E9–1–1/SS7 InterconnectionGuideIssue 3, January 6, 2004A.2.2 Database Steering OptionsThe NENA 05-50

Page 96

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 BellSouth Wireless E9–1–1/SS7 InterconnectionGuideview, this general location number is simply

Page 97

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 Introduction / Revision HistoryTable A Revision History (continued)Chapter ActionRequest#Date

Page 98

Wireless E911 Guide CG-EWCG-001BellSouth Wireless E9–1–1/SS7 InterconnectionGuideIssue 3, January 6, 2004• TR 73554 Issue D, December 2002 (or later),

Page 99

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 BellSouth Wireless E9–1–1/SS7 InterconnectionGuideThe WSP (or their agent) must have the ALI d

Page 100 - Issue 3, January 6, 2004

Wireless E911 Guide CG-EWCG-001BellSouth Wireless E9–1–1/SS7 InterconnectionGuideIssue 3, January 6, 2004regard to how they are used in this document.

Page 101

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 BellSouth Wireless E9–1–1/SS7 InterconnectionGuideWireless E9-1-1 Solution (WLS911), a Hybrid

Page 102

Wireless E911 Guide CG-EWCG-001BellSouth Wireless E9–1–1/SS7 InterconnectionGuideIssue 3, January 6, 2004A.7.2 Calling Party Number ParameterCalling P

Page 103

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 BellSouth Wireless E9–1–1/SS7 InterconnectionGuideA.7.4 Charge Number ParameterIf present, the

Page 104

Wireless E911 Guide CG-EWCG-001BellSouth Wireless E9–1–1/SS7 InterconnectionGuideIssue 3, January 6, 2004A.8 Cross Reference Tables to J-STD-036-AThe

Page 105

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 BellSouth Wireless E9–1–1/SS7 InterconnectionGuide1. For an ESC, the ISUP Called Party Number

Page 106

Wireless E911 Guide CG-EWCG-001BellSouth Wireless E9–1–1/SS7 InterconnectionGuideIssue 3, January 6, 2004their BellSouth account team for details on h

Page 107 - BST Wireless E911

CG-EWCG-001 Wireless E911 GuideIssue 3, January 6, 2004 BellSouth Wireless E9–1–1/SS7 InterconnectionGuideWARNINGIf an MSC switch can support a GDP, a

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